Order tracking

ORDER TRACKING

 

UPON SHIPMENT

 

You will automatically receive an email with:

  • Your tracking number
  • - The direct link to the carrier's tracking page
  • - The estimated delivery time

Remember to check your spam folder if you don't see it in your main inbox.

 

HOW TO TRACK YOUR PACKAGE

 

  1. Click on the link in your shipping email
  2. 2. OR go to the carrier's website (Colissimo / Mondial Relay) and enter your tracking number

DELIVERY PROBLEM?

 

  • Package stuck for +5 days without update
  • - Incorrect address
  • - Package marked as delivered but not received
  • - Package damaged upon opening

→ contact@wearazoth.com with your order number (AZ-XXXXX). We will investigate within 24 hours.

 

ESTIMATED DELIVERY TIMES

 

  • Metropolitan France: 5 to 10 working days
  • - Corsica: +2 to 4 days
  • - Preparation before shipping: 24-48 working hours

NO VISIBLE TRACKING?

 

The first scans may take 24-48 hours to appear after shipment. If nothing after 72 hours: contact us.