Order tracking
ORDER TRACKING
UPON SHIPMENT
You will automatically receive an email with:
- Your tracking number
- - The direct link to the carrier's tracking page
- - The estimated delivery time
Remember to check your spam folder if you don't see it in your main inbox.
HOW TO TRACK YOUR PACKAGE
- Click on the link in your shipping email
- 2. OR go to the carrier's website (Colissimo / Mondial Relay) and enter your tracking number
DELIVERY PROBLEM?
- Package stuck for +5 days without update
- - Incorrect address
- - Package marked as delivered but not received
- - Package damaged upon opening
→ contact@wearazoth.com with your order number (AZ-XXXXX). We will investigate within 24 hours.
ESTIMATED DELIVERY TIMES
- Metropolitan France: 5 to 10 working days
- - Corsica: +2 to 4 days
- - Preparation before shipping: 24-48 working hours
NO VISIBLE TRACKING?
The first scans may take 24-48 hours to appear after shipment. If nothing after 72 hours: contact us.